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Mental Health counselor

F.A.Q.

HOW LONG DOES EACH THERAPY SESSION TAKE?

30-45 minutes on average. Assessments are up to one hour.

What if I do not have insurance?

Give us a call at the number below. We have a sliding scale fee system that will help you still get services.

WHAT INSURANCE DO YOU ACCEPT?

We are approved with UMR, IME, BCBS/Wellmark of Iowa, and Medicaid (Iowa Total Care and Amerigroup) is accepted.

DO YOU OFFER SLIDING SCALE RATES?

Currently, yes we do offer a sliding scale.

Can you do telehealth options?

Yes, once a client is registered with us, we have our own telecounseling from the office through zoom or the portal.

HOW COME YOU DO NOT ACCEPT AETNA?

We have not credentialed with them.

DO YOU PROVIDE BHIS?

We can apply for BHIS units, but we will have to point you to those that have BHIS workers.

Do you take HSA (Health Savings Accounts) for payment?

We take HSA's for paying on deductibles, or if you have co-pays.

What about the Pandemic with Covid 19?

We are providing Tele-counseling if you have concerns about Covid or are currently sick and cannot do office appointments.

Why are your hours 5pm and after on some days?

I work with another agency full-time and part-time in private practice. Hours that are available for scheduling are through the portal when you sign up or log in to your account. 

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